Privacy policy

Alcaris Media (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit alcarismedia.com, request a free audit, or use our services.

1. Information we collect

Information you provide

We collect information you choose to give us when you:

• Contact us through the forms on this website
• Send us an email
• Request a free audit, a proposal, or our services

This may include your name, email address, business name, website address, and anything else you include in your message.

Information collected automatically

We use analytics tools to measure how the website is used and to improve it. This may include:

• IP address and device information
• Browser type and version
• Pages visited and time spent on the site
• Referring website and search terms
• Approximate location at country or city level

2. How we use your information

We use the information we collect only for the following purposes:

• Responding to enquiries: answering your questions, preparing an audit, and communicating with you
• Service delivery: providing, maintaining, and improving our SEO, reviews, paid media, and analytics services
• Website analytics: understanding how the site is used and improving its performance
• Legal compliance: meeting applicable laws, regulations, and legal processes

We do not:

• Sell your personal information to third parties
• Share your data with advertisers
• Use your data for purposes beyond those stated in this policy

3. Cookies and similar technologies

We use cookies and similar technologies to analyse website traffic and improve the experience. These may include:

• Essential cookies, required for basic website functionality
• Analytics cookies, used to measure website performance and usage (for example, Vercel Analytics or Google Analytics)
• Marketing cookies, used to measure the effectiveness of any advertising we run

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

4. Data sharing and third-party services

We may share your information with trusted service providers who help us operate the website and deliver our services, including:

• Web hosting providers
• Analytics platforms
• Email service providers, including the service that delivers contact form submissions to us
• Client relationship and project tools

These providers are contractually required to protect your information and to use it only for the purposes we specify.

5. Data security

We use industry-standard measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure hosting infrastructure
• Access controls and authentication
• Regular security updates

No method of transmission over the internet is completely secure. We work to protect your data but cannot guarantee absolute security.

6. Your rights under the GDPR

As a business based in Cyprus and operating within the European Union, we comply with the General Data Protection Regulation. You have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: request correction of inaccurate or incomplete data
• Erasure: request deletion of your personal data
• Restriction: request that we limit how we use your data
• Portability: request transfer of your data to another service
• Objection: object to processing of your personal data for marketing purposes
• Withdrawal of consent: withdraw consent for data processing at any time

To exercise any of these rights, contact us at contact@alcarismedia.com.

7. Data retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law. Specifically:

• Contact form enquiries: kept for up to 3 years
• Client project data: kept for the duration of the engagement plus 7 years for legal compliance
• Analytics data: aggregated and anonymised, kept for performance analysis

8. International data transfers

Your information may be transferred to and processed in countries outside the European Economic Area where our service providers operate. Where that happens, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognising equivalent data protection standards
• Binding corporate rules for multinational service providers

9. Children’s privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

10. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new “last updated” date and, where the changes are material, notify clients by email. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions, concerns, or requests about this policy or our data practices, contact Alcaris Media, Limassol, Cyprus, at contact@alcarismedia.com.

You also have the right to lodge a complaint with the Commissioner for Personal Data Protection in Cyprus if you believe we have not complied with data protection law.