Terms of Service

These Terms govern access to and use of our website, deliverables, and services (collectively, the “Services”). By visiting our site, requesting a proposal, or signing a statement of work (“SOW”), you confirm that you have read, understood, and agree to these Terms.

If you enter into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Services.

Specific scopes, timelines, and deliverables are detailed in an SOW, proposal, or other written agreement. In case of conflict between that document and these Terms, the SOW controls for the conflicting subject matter.

We reserve the right to decline or terminate an engagement if providing the Services would violate law, professional standards, or a conflict policy. We will communicate any such decision promptly.

• ▸Provide timely access to data, platforms, brand assets, and subject-matter contacts.
• ▸Secure all necessary rights and permissions for materials supplied to us.
• ▸Review deliverables quickly so we can keep cadence and momentum.
• ▸Designate a single point of contact empowered to approve work and resolve feedback conflicts.

Delays caused by missing feedback or access may require timeline adjustments and, where applicable, additional fees.

Fees, billing schedules, and payment methods are detailed in the SOW or invoice. Unless otherwise noted, invoices are due within 15 days of receipt. Late payments may accrue interest at 1.5% per month (or the maximum allowed by law, if lower).

We may pause work for accounts more than 30 days overdue. Reactivation may require payment in full plus a restart fee to reset team allocation.

Pre-existing intellectual property of either party remains that party’s sole property. Upon full payment, you receive a non-exclusive, perpetual license to use the final deliverables for their intended purpose, unless otherwise specified.

We retain the right to showcase non-confidential work products in our portfolio and marketing materials. You may request in writing that we refrain from public reference, and we will honor reasonable confidentiality limitations.

Each party agrees to use confidential information solely for the engagement and to protect it with at least reasonable care. This obligation survives termination of the Services.

Confidential information does not include items that are or become public without breach, already known without duty, independently developed, or required to be disclosed by law (with notice when permitted).

When we process personal data on your behalf, we do so as a service provider and according to your documented instructions. You represent that all personal data shared with us complies with applicable privacy laws.

Our privacy practices are outlined in the Alcaris Media Privacy Policy, which is incorporated by reference.

We provide strategy and execution with care, but marketing outcomes depend on many factors outside our control. Except as expressly stated in an SOW, the Services are provided “as is” and without warranties, express or implied.

We do not guarantee specific rankings, revenue targets, or performance metrics unless explicitly documented and mutually agreed.

To the fullest extent permitted by law, neither party shall be liable to the other for indirect, incidental, consequential, special, or exemplary damages, including lost profits, even if advised of the possibility.

Our total liability for any claim arising from the Services is limited to the amount you paid to us for the Services during the six-month period preceding the claim.

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from materials you supply, your misuse of the Services, or your breach of these Terms.

We will notify you promptly of any such claim and cooperate as reasonably requested, at your expense.

Either party may terminate an engagement for material breach if the breach is not cured within 14 days after written notice. You may terminate for convenience with 30 days’ written notice; any non-refundable fees or committed expenses remain payable.

Upon termination, we will deliver work-in-progress that has been paid for and provide a wrap-up memo outlining status, dependencies, and outstanding items.

These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict-of-law principles. Any dispute will be resolved in the competent courts located in Limassol, Cyprus.

Both sides agree to the jurisdiction and venue of those courts.

We may update these Terms to reflect operational, legal, or regulatory changes. Updates become effective when posted on this page. We will note the updated date and, when changes are material, provide advance notice by email or the client portal.

Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

Questions, requests, or notifications regarding these Terms should be sent to contact@alcarismedia.com.

For legal notices, please include “Attention: Legal” in the subject line so it reaches the right team without delay.